Tag Archive | Mike Hawkyard

Top 5 Things We Learned From Our Spring Client Forum

CivIhQSXIAA7bWI.jpg-largeYesterday we welcomed some 60 guests from across L&D, Training T&C and Compliance to the Oval for our 2016 Unicorn Spring Client Day.

But what particularly tasty morsels did we all leave to chew on? Here’s a quick look at 5 things we learned…

1) You don’t need to be Walt Disney to include animation in your learning

With an A3 pad, a few Sharpie markers, an iPhone recording on a two-second time lapse, a tripod and a fairly simple bit of editing software it was demonstrated how it was possible to bring a learning storyboard to life through simple hand drawn animation.

Animation can bring a different, often less polished and more ‘authentic’ feel, to a scene you’re trying to set, perhaps as an intro at the start of a learning programme or induction.

Using hand drawn imagery and limiting text to the use of a few key words, the pictures creates an instant, meaningful connection with the viewer and will linger much longer in the mind than being forced to read a 1,000 word flat text document explaining the same thing. Why PDF it when you can animate it instead? Your learners will thank you we’re sure 🙂

2) How many ‘mobile moments’ do you have in a day?

Apps were a big discussion point. There was a very apparent appetite to give learners ever increasing flexibility in taking ownership of their own learning and mobile technology was seen as the answer.

Fortunately we agree! This is why we’ve introduced our SkillsServe app in addition to the CPD app and the forthcoming Learning Lounge app.

Mike Hawkyard, Amuzo Games MD, explained how our day is now made up of mobile moments and that society’s behaviour in this country is now to pull your phone out of pocket for 2-3 mins at a time, all the time.

Mike Hawkyard shows us our daily mobile moments

Mike Hawkyard shows us our daily mobile moments

People tend not to sit there for 30 minutes using their phone so when your learner is sat on a train or bus faced with so much choice as to which app they are going to open how do you make sure it’s yours? Mobile learning app games, embedded with one core message, can be a very powerful solution.

3) The best learning games are when games are the learning

Everyone knows games and gamification are probably the the hottest issue in learning right now but understandably the fear of the unknown still remains, especially in the financial sector. You don’t want your learners playing car racing games all day when they should be working, do you?

Peter Phillips, Unicorn CEO, showed examples of how game principles can really enhance engagement in learning but, critically, how you stop them tipping into the distraction zone.

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Peter said one of the really important things about getting best out of games for learning is that the learning IS the game. The very best learning games have the game and learning the same thing. Using a matrix with ‘learning’ on the vertical axis and ‘engagement’ along the bottom he showed that where you get great learning and great engagement you get great learning games.

Have you read our ‘The Future of Game-based Learning’ white paper? Download it here now.

4) Client feedback helps drive platform development 

Ok it sounds all a bit fluffy but we genuinely couldn’t keep evolving SkillsServe in the way that keeps it at the forefront of learning and development delivery if you didn’t tell us what you think, good and bad.

As Mark Jones, Unicorn Commercial Director, highlighted as he ran through the ‘what’s new’ and ‘what’s coming’ bits, many of the features that have been developed or are in development have come about because as a sector you’ve told us you want them.

You can read the full list at our live Client Day blog here – Unicorn Spring Client Day – but if we tell you graphical reporting and an MI dashboard, multi-language reports, diagnostic tools and a SkillsServe app are all recent additions, you can get the sense of the kind of stuff we’re talking about. Stuff that really makes a difference to your everyday working practices.

Don’t forget the SkillsServe blog where all the latest updates and roadmaps are posted – SkillsServe blog

Commercial Director, Mark Jones

Commercial Director, Mark Jones

5) The 21st Century still hasn’t arrived in some firms

We get super excited about all the cool ways new technologies can help us to deliver more effective, engaging learning experiences, but client day served as a timely reminder there is still a huge discrepancy in what some firms are able to deliver that others aren’t.

Whether it’s down mindsets, IT or a combination of both, while some firms can’t wait to bring the latest in learning technologies to their employees others have a reticence to step outside of the traditional. Despite the compelling evidence for the use of video in learning, for example, even getting that allowed is a battle some are still yet to win.

We know there are dedicated people in L&D, T&C and compliance working to educate and inform key individuals further up their company food chain as to what’s possible and how it can impact, but for many this remains a delicate, softly softly approach sometimes involving whole cultural change.

In the meantime we have to keep delivering what they need in the way they need it too.

BLOG: Unicorn Spring Client Day – Follow It Here…

Unicorn Spring Client Forum – live blog

Morning all! Welcome everyone to the live updates from our Unicorn Spring Client Day – we will be blogging across the presentations and breakout sessions to bring you all the hot topics and latest discussions all things learning solutions and Unicorn-y. Here’s a taste of what’s in store…

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And we’re underway…

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Mark Jones welcomes delegates to the Oval.

First up is Laura Hooper providing an introduction to content development.

Laura provides an overview of all the teams that contribute to content development within Unicorn and how many hats they wear.

The creative process involves

  • information gathering…who are learners, what are trying to achieve, tech and budget requirements, what trying to achieve
  • “If you can’t describe it simply you don’t understand it well enough”- Einstein

Working more and more closely with platform development – crossover.

Pathways use to combine content and platform together in SkillsServe.

Using relevant relatory case studies all linked to leaderboard.

Katrina (Senior Digital Designer) is talking about how hand drawn animations can be used in learning

Here’s an example of the showreel….

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Using storyboards to present to clients.

‘Filming’ – take photos of flat images to create film.

Now it’s over the room to try…

Everyone has been given a script….From the floor asking people to brainstorm what ideas could relate to key words from the script. Camera set up to film every 2 secs as delegates come up to the front to replicate their artwork…et voila!

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Use a piece of software called Premier to pop images into software so can cut over and narrate over it to produce a short video.

2 minute video – from scripting to day to produce storyboard and 2 days for digital design.

How can you tell if it works? Feedback – short animations people will watch a video up to 6mins, but if know it’s up to that long will stop earlier rather than keep on. Use them at the start of a training module – to get you engaged and interested and also more in refresher based learning.

Learning pathway with all in and might throw something like this out at some point during year to overcome the forgetting curve. Also with compliance more likely to be happy to use a 3min video than the thought of a doing a course. Included as a part of a programme of learning, including in some of our current OTS courses.

Upstairs with Laura now to go through how to create eLearning…

Evaluating needs to teach someone to make tea…

This is Robert the Robot. He doesn’t know how to make tea at the moment. We’re going to teach him. Hopefully.

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What key information does Robert the Robot need? For e.g.: Is English first language, refreshing knowledge or learning topic etc.

  • What does he already know? Don’t assume knowledge.
  • List images / bullet points of what is required.
  • How to fill the kettle?
  • How to achieve boiling water?
  • Where does the water come from?
  • When it’s ready?
  • Where does the power to fuel the boiling come from? Gas? Electricity
  • Brewing time.

Broken down into ‘Required’ and ‘Additional’ info.

How do you handle this info once got it?

Required first and additional learning often dealt with using a menu so they can go off and find out themselves.

  1. What should the learning cover?
  2. What are key learning objectives?
  3. Target audience requirements?

Provide knowledge and then interactive learning – go through the process – and then get feedback at end.

Bringing the learning to life…can be an app, linear eLearning, game etc, drag and drop but telling a story.

SkillsServe Update from Mark Jones

Update from last client day

  • New ‘Find learning’ UI and pathway builder
  • Diagnostic assessments – massive increase in it compliance teams love it
  • SkillsServe app – July next release of update
  • Responsive design

Key recent projects

  • new improved CPD interface – updated design, filter by CPD status, group activities by development need, single reflective statement for group activities, allocate CPD level
  • multi language report – have seen a bit of increase
  • activity ratings and feedback – rating content done, prompted to rate on activity completion, provide supporting feedback, view and edit own activity rating via training plan, view all users activity rating in catalogue
  • graphical reporting and MI dashboard – it’s here! Charts, select chart type, run diagnostics by team/pathway/individual employee level

What’s coming up next – common theme of UI

  • create discussion groups linked to activities
  • acesses discussions directly from your training plan
  • foster peer to peer collaboration
  • edit existing rules as requirements evolve
  • refine the overall UI
  • Event management enhancements
  • T&C and Performance Management enhancements
  • Self service system email management – enable/disable email as required. edit and preview text for all system emails

Applying ‘self service’ principles across other areas of features. All updates are and full details on the roadmap are at http://blog.skillsserve.com  – updates/functions not turned on by default so speak to your RM if you see something that you think you might like turned on.

Now lunch! See you back here soon…

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Game time! With Peter Phillips…

Why the arrival of Gen Y are driving the use of games in learning.

Quick fire games – simple, fast feedback, adaptive, social, leaderboards.

Few months ago Unicorn invested in Amuzo – the use of games is a really important and valuable trend that really can improve learning. Games provide a different way of looking at the world – move along the ‘engagement’ aspect very quickly, instructional designers will go up the ‘learning’ axis.

How do you get into the square where get great learning and great engagement = great learning games.

Peter is now showing 3 examples of learning games have developed with clients and Amuzo and judging where they sit on the engagement/learning matrix.

Simulations – we’ve been building simulations for 25yrs but largely done in classrooms. Now developing some of these online for global markets.

One of things really important about getting best out of games for learning is that learning is the game. The very best games have the game and learning the same thing.

Apps – new SkillServe, ComplianceServe, My Learning Lounge, app/game (induction in style of quickfire short games, leaderboards etc)

Issue of selling game into corp – buyers aren’t Gen Y and sceptical about staff sitting round playing car games but can limit number of times. Being able to play it one or more times a day makes you eager to keep playing as encourage you to keep you coming back and carrying out whatever call to action the games company wants you to do.

Mike Hawkyard (Amuzo MD) on how you would use apps to aid learning.

Using example of using a game to encourage Gen Y to start pension planning – YAWN!!!!!

What’s the simple message?

Taking a huge complicated book and changing it into one core message and make that starting point then drip-feed in rest so everytime play a little bit more learn a bit more (watch this video to get more time to beat your friend), accepting they weren’t going to take it first time and using the addictiveness of games to generate a final call to action / outcome.

Retention is 27%  using mobile.

Mobile moments – behaviour is you pull your phone out of pocket 2-3 mins at a time, all the time. Tend not to sit there for 30mins. When sat on bus which app are you going open as so much choice? How you make your app the one are going to open.

Engagement Theory – making them come back again and again and again.

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Swipe but don’t make swipes aligned to mouse clicks make it part of the experience. Game involves the device is more engaging – moving things about to keep the momentum going in a ‘mobile moment’.

Team motivation or individual glory?

  • individual progress and compare to friends
  • ‘clan’ creation – team v team
  • mini leagues of strangers
  • picking a side
  • all contributing to a common cause – no winner

What is best way to deliver this because the minute it doesn’t work is minute it fails.

Points mean prizes?

Complete eLearning, get certificate, hit points totals, random user selection, top players – when is it bad to give a prize? Deadline. Most of these things are doing for fun, shouldn’t be doing it for that reason. Don’t want to create a reward but give people a reason to stop playing it when you’re actually trying to incentivise them so think it through.

Levelling up

No-one wants to start at the beginning – show are learning and getting better is a really powerful motivator.

Add randomness to your learning so people look forward to what they might get when they don’t know what’s coming. The principle behind this is Skinner Boxes. Look it up!

Peter on designing learning games now…

My Learning Lounge – using video content management system to host ‘taster’ videos, quizzes, polls based on this RTE app

Clydesdale Bank case study – content curation

Started project with Unicorn in April 2015. Launched My Learning system in October last year.

Making sure colleagues in business understood wasn’t like for like replacement of previous LMS – much more self development and career/professional development and also going to contain compliance content but at back end of messaging. Wanted it to be about helping them get to their chosen destination and putting the employee in the driving seat.

Engaged employees before launch – regular project updates to give glimpses of what was going to look like, went on roadshow to give people a hands-on experience, great feedback and set on really positive footing for full launch.

Since gone live hosted over 100,000 pieces of content.

Purchased ComplianceServe content in build up to SMR/Accountability in March – being able to customise us meant were able to engage some of stakeholders.

Everything learning orientated movie here so people are used to searching for content etc. Business already creating content – things like assessments, starting to use eCreator, learning pathways and assigning to own people and using managers to drive learning not be centrally driven.

All messaging and strategy has to come through learning so everyone has same consistent voice across the whole business.

Has self-service.

Good balance between compliance and self development.

Digitisation business is going to be a massive part of bank’s future success.

And that’s all folks! End of another HUGELY thought provoking client day. Thanks to everyone who made it along, we hope you learned as much as we have and feel as positive about some of the cool stuff coming up that we do.

Safe travels home.

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It’s just not cricket…Well, nope it’s not because tomorrow the thwack of leather on willow will be replaced by coos of amazement as the Unicorn Spring Client Day 2016 returns The Kia Oval in Surrey.

Crowds pack into the Kia Oval for the Unicorn Spring Client Day (probably)

Crowds pack into the Kia Oval for the Unicorn Spring Client Day (probably)

We will be live blogging on this very page throughout the day as guest speakers and our own super clever Unicorns will be delivering an insightful day around all things engagement, learning design, content development, apps, games and simulations not to mention updates on what’s new in our learning and development platform, SkillsServe.

So even if you can’t make it we will make sure you don’t feel left out. You will also be able to follow everything on Twitter too at @unicorntraining and #UTGClientForum.

See y’all back here tomorrow from 10am 😉

 

 

VIDEO BLOG: Friday Funtime! 3 ‘Boss’ Views On Using Games In Learning

It’s Friday funtime so in the third in our series of video blogs from Learning Technologies, we get the lowdown from some of the leading names who are putting games and gamification at the heart of the learning agenda.

Juliette Denny from Growth Engineering and Amuzo’s Mike Hawkyard and Adrian Smith….ready, set, go!

“Gamification is not a new thing, we’ve been playing games since the dawn of time, but it’s really important you apply gamification in a way that is right for your brand, what you stand for, your cultural goals, visions and values.”

“I’d call games snacking; small bursts of fun, engaging content.”

“Bring them in with the fun, get them engaged, get them excited, and then enhance their ability to play the game by doing learning tasks.”

Want more? You don’t have to wait with further interviews from Learning Technologies at our Unicorn Training TV YouTube channel (click below).

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NEWS: Unicorn and Amuzo Launch ‘The Future of Game-based Learning’ White Paper

Is interest in games and gamification just another fashionable hot topic for the learning Twitterati? Or is there a real trend that is going to significantly impact on the industry? This is just one issue scrutinzed in a new joint Unicorn Training and Amuzo White Paper analyzing ‘The Future of Game-based Learning’ launched today (Tuesday 19 January 2016).

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The White Paper examines such questions as, if demand for games-based learning is there, what are the implications for suppliers? Also in the future could the LMS migrate on to your Xbox or PS4, or is the concept of educational games consoles beginning to happen already?

Produced by award-winning eLearning solutions providers, Unicorn, with games partner Amuzo, ‘The Future of Game-based Learning’ looks at the drivers and benefits behind the demand for game-based learning and sets these against the findings of academic research and literature.

By 2018 over half the UK’s working population is set to be part of ‘Generation Y’- born between 1980 and the early ‘90s. The White Paper assesses how and why games could revolutionize workplace learning for ‘Gen Y’, before concluding with how the eLearning industry can capitalize on the opportunities game-based learning presents, without massive budgets.

Games_can_make_learning_fun_inforgraphic_p6-1024x768Peter Phillips, Unicorn CEO, explains: “Last year Unicorn with Amuzo commissioned Bournemouth University to conduct a ‘Serious Games Market Assessment’. But, outside of its initial objectives, this report also delivered an insight into the real-life, on-the-ground challenges and opportunities the eLearning industry faces in combining fun with learning substance, which planted the seeds for this White Paper.

“Games and gamification have been the hottest topics in the industry for the past couple of years, but we wanted to better understand if this was likely to be a fad, soon to go the way of ‘The LMS is dead’ or Google Glass, or if there was something real and commercially viable behind this trend, that is going to make this one stick.”

Delivered in conjunction with eLearning Age and Bournemouth University Faculty of Media and Communication, ‘The Future of Game-based Learning’ gets its official launch at Learning Technologies 2016 conference and exhibition, where Unicorn will be on Stand P14 at Olympia on Wednesday 3 and Thursday 4 February.

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Mike Hawkyard, Amuzo MD, will also be providing his award-winning insight into building games for learning in two free talks at 12.30pm on both days as part of the exhibition’s extensive seminar programme.

Mike added: “There is an evident element of ‘fear of the unknown’ surrounding the subject of learning through games and gamification. However, there are over 12 million reasons why mobile learning games are the solution to building upon and enhancing the effectiveness, productivity and confidence of your workforce. Those 12m reasons are ‘Gen Y’.”

Download your copy of ‘The Future of Game-based Learning’ here!

For more information about Unicorn Training visit www.unicorntraining.com and to come and see us at Learning Technologies 2016 – register for free entry to the Learning Technologies and Learning and Skills 2016 exhibitions and seminars at www.learningtechnologies.co.uk

Unicorn and Amuzo Ask ‘Learning Games – You Cannot Be Serious!’ at LT15

Gather%20MushroomsEver wondered how games could fit into your learning strategy?

Unicorn Training are delighted to announce that Mike Hawkyard, MD of Unicorn’s educational games partners, Amuzo, will deliver a seminar on ‘Learning Games – You Cannot Be Serious!’ at Learning Technologies on Wednesday 28 January.

Games and gamification are the fastest growth areas in learning and development and Mike will be looking at how businesses are unlocking game qualities such as problem solving, in-play feedback, rewards, leaderboards and, of course, fun, to bring about effective learning and changes in behaviours and culture.

The seminar will take place in Theatre 5 from 10:15 to 10:45 including audience Q&A.

Award-winning eLearning specialists Unicorn and chart-topping game studio Amuzo have joined forces to bring World Class mobile and cross-platform game experience to educational games for the corporate sector.

3e2f276Mike said: “Amuzo has a proven track record in producing amazing games across many platforms. We focus on engagement, retention and most importantly, fun.

“Games present players a clear set of goals and a ruleset that must be followed in order to achieve them. They offer instructions, rewards, challenges and upgrades to keep users motivated in their quest. When people fail, they don’t think twice about pressing ‘replay’ to improve performance and try again.”

Peter Phillips, Unicorn Training CEO, added: “We have always been committed to action learning. By investing in a leading games company we are demonstrating that we are serious about serious games.

“Amuzo are World Class game developers and publishers with priceless experience of creating and developing some of the most iconic games of the last 15 years within their team. Their creativity, skills and knowledge complement our own proven record in creating learning that gets results.”

SaveTheDate_Email-page-001Come and see Unicorn on stand 95, marked with pink balloons, at Learning Technologies 2015 on 28-29 January. Anyone visiting the stand over the two days has the chance to win a champagne balloon ride!

Unicorn Training has been creating learning and development and compliance solutions for over 25 years.

Unicorn’s experience, industry expertise and award-winning creativity have helped the company grow to be a market leader. In 2013 Unicorn was named ‘Outstanding Learning Organisation’ at the eLearning Awards in its 25th anniversary year.

Award-winning, BAFTA nominated Amuzo specialise in the creation of online and mobile games for some of the most exciting global brands. Amuzo games have been played well over half a billion times in the last two years alone and have reached No.1 on the App Store in 147 countries.

For more information about Unicorn Training visit www.unicorntraining.com and to discover the world of Amuzo Games visit www.amuzo.com

News: Game On As Unicorn And Amuzo Partner To Take Learning To Next Level

Cows%20vs%20Sheep%20goalsUnicorn Training and chart topping game studio Amuzo have entered multiplayer mode to unlock the next level in serious games and learning.

Unicorn has invested significantly in Amuzo, with the two award-winning Bournemouth companies combining to bring World Class mobile and cross-platform game experience to educational games for the corporate sector.

Games and gamification are the fastest growth areas in learning and development as firms unlock how game qualities such as problem solving, in-play feedback, rewards, leaderboards and, of course, fun, can bring about effective learning and changes in behaviours and culture.

Gather%20MushroomsThe partnership will enable Unicorn to greater inject game principles into even such unpromising areas as mandatory compliance training, while also taking online its sector leading face-to-face business simulations, making these more readily available in the workplace or on the move.

Peter Phillips, Unicorn Training CEO, said: “We have always been committed to action learning. By investing in a leading games company we are demonstrating that we are serious about serious games.

“Amuzo are World Class game developers and publishers with priceless experience of creating and developing some of the most iconic games of the last 15 years within their team.

“Their creativity, skills and knowledge complement our own proven track record in creating learning that gets results. Together we can make learning fun and more effective at the same time.”

LEGO%20Hero%20Factory%20Invasion%20From%20BelowMike Hawkyard, Amuzo MD, added: Amuzo has a proven track record in producing amazing games across many platforms. We focus on engagement, retention and most importantly, fun.

“Games present players a clear set of goals and a ruleset that must be followed in order to achieve them. They offer instructions, rewards, challenges and upgrades to keep the user motivated on their quest. When people fail, they don’t think twice about pressing the replay button to improve their performance and try again.

“This partnership is a tremendous opportunity to combine both companies’ core skills to enhance the learning experience.”

Unicorn Training has been creating learning and development and compliance solutions for the UK’s ever-changing financial services for over 25 years. Unicorn’s experience, industry expertise and award-winning creativity have helped the company grow to be a market leader.

Cows%20vs%20SheepIn 2013 Unicorn was named ‘Outstanding Learning Organisation’ at the eLearning Awards in its 25th anniversary year.

Award-winning, BAFTA nominated Amuzo specialise in the creation of online and mobile games for some of the most exciting global brands. Amuzo games have been played well over half a billion times in the last two years alone and have reached No.1 on the App Store in 147 countries.

For more information about Unicorn Training visit www.unicorntraining.com and to discover the world of Amuzo Games visit www.amuzo.com

News: Stay Ahead of Game as Weiss Returns For E-Learning 20-20

craig weissGaming, gamification and the future of learning content will be the hot topics as leading industry voice, Craig Weiss, returns to the UK for the second E-Learning 20-20 event – Stay Ahead of the Game – at the Kia Oval in London on 26-27 November.

Presented by e.learning age in association with Unicorn Training and Growth Engineering, Weiss will be joined by An Coppens, award-winning Chief Game Changer at Gamification Nation Ltd, and Mike Hawkyard, managing director of Amuzo Games, one of the UK’s most successful games development companies, to deconstruct how gaming and gamification are becoming more powerful in learning.

Each of the two days will have a different focus with enduring themes of gaming, gamification and the future of learning content at the core.

Day one will highlight challenges and possibilities faced by L&D professionals in this period of rapid change and reveal what trends to take seriously and what are fads.

Day two will explore how corporate eLearning can stay up-to-date with the huge growth in personal mobile device use, and how serious games can make a real difference to learning effectiveness as they way content is consumed evolves.

Both days feature keynote speakers alongside creative workshops with plenty of time for networking, and provides a unique chance for the eLearning community to come together to network, share knowledge and explore future trends in the industry with the people who are blazing the trail.

For the full itinerary, keynote speaker information and booking details download the event brochure here – E-Learning 20-20 Stay Ahead of the Game

RECAPeLearning Will Be The Industry For Learning By 2020 Says Weiss

VIDEO – Craig Weiss reflects on the future of eLearning at last year’s event.